Testimonials at Gateway Peugeot Crewe
The testimonials below are real feedback forms.
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD9. Comment - More Enjoyable Experience |
|
REVEREND DAVID HAMBLIN
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MRS CHRISTINE DREDGE
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MR CARALYN DUIGNAN
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
MR MICHAEL BAILEY
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QC14. Presentation of Vehicle at Handover |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MR STEPHEN ROYLE
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD9. Comment - More Enjoyable Experience |
|
MR DAVID ARMSTRONG
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD9. Comment - More Enjoyable Experience |
|
MR SAMUEL COTTER
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MR JAMES BEARD
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
MR REHAN SIDDIQUI
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QD1. Areas Commented On |
|
MR ANTONY SPENCER BARKER
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QD1. Areas Commented On |
|
MR TIMOTHY JONES
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
KATHRYN CHESTERS
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QC14. Presentation of Vehicle at Handover |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MR GRAHAM SWINNERTON
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
POWER
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD9. Comment - More Enjoyable Experience |
|
RACHAEL ANN LEINKER
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QD1. Areas Commented On |
|
MR KEITH WOOLSTENCROFT
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QD1. Areas Commented On |
|
QC14. Presentation of Vehicle at Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
MR FRANK SKEITH
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QD9. Comment - More Enjoyable Experience |
|
ANONYMOUS
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
Lois Woolley
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MR KEITH WALKER
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
MR MICHAEL ROWBOTTOM
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
MR MARTIN STALEY
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QC14. Presentation of Vehicle at Handover |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
ANONYMOUS
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
ANONYMOUS
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QD1. Areas Commented On |
|
ANONYMOUS
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
ANON
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MRS CHRISTINE MCGREGOR
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
MR HOWARD DIXON
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QD1. Areas Commented On |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QD8. Comment - General |
|
MR DAVID MARTIN
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MS CAROL THAKE
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
MR ANTHONY WARD
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MRS SARAH CAIN
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
MR ANDREW BRUNTON
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
URSULA REEVES
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
QD3. Comment - Making Buying Process Simpler |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
QC14a. Comment - Presentation of Vehicle |
|
Q18. Problems on Day of Handover |
|
Q23. Comment - Specify Problems |
|
Q24a. Problems Resolved |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD9. Comment - More Enjoyable Experience |
|
ANONYMOUS
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
MR STEWART ROBERTS
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
ANON
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
QD3. Comment - Making Buying Process Simpler |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
QC14a. Comment - Presentation of Vehicle |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
SUSAN COLLINS
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
ANON
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MRS STELLA ADCOCK
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
MR GORDON HEDDON
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
Q15a. Informed of Delay |
|
QC14. Presentation of Vehicle at Handover |
|
QC14a. Comment - Presentation of Vehicle |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MR BRIAN MOLLEY
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QA29. Vehicle Satisfaction |
|
QD8. Comment - General |
|
ZOE DODD
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QD1. Areas Commented On |
|
HELEN CAMPBELL
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MR JACK PULLAN
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
MR CLIVE ATKINSON
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
MR MATTHEW ISHERWOOD
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QD5. Ease of Finding Info on |
|
QD2. Ease of Buying Process |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QD7. Put Your Requirements First |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
QD8. Comment - General |
|
QD9. Comment - More Enjoyable Experience |
|
GEORGETTE BROOKES
Question | Response |
---|---|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QD1. Areas Commented On |
|
QC26. General Attitude of Sales Executive |
|
QC29. Comment - Relationship with Dealership |
|
QD9. Comment - More Enjoyable Experience |
|
MR TERRY CLARK
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Comment - Liked about Purchase Experience |
|
QN5. Comment - Disliked about Purchase Experience |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Comment - Relationship with Dealership |
|
QA29. Vehicle Satisfaction |
|
QA29a. Comment - Vehicle Satisfaction |
|
MR MELVYN BROWNELL
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
ELIZABETH SHIRLEY 19/12/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
MRS PATRICIA JACKSON 15/12/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
MR DAVID HARRISON 15/12/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
MRS ELIZABETH HOW 09/12/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
MRS MARGARET BOOTH 10/12/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
MR BRIAN CARTER 14/12/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
MR STANLEY JOHNS 02/12/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
MRS JEAN WHITING 24/11/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
MR JOHN CLEPHAN 15/11/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
MR ALEC BROWN 15/11/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
MISS TONISHA PETTICAN 21/11/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
14/11/2016 MR DERRICK HASTINGS
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
14/11/2016 ANON
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
31/10/2016 MR GEORGE PEARSON
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q23. Specify Problems |
|
Q24a. Problems Resolved |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
20/10/2016 - MR PAUL THOMSON - Model: 3008
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
20/10/2016 - MR JAMES LINDSAY - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
19/10/2016 - MR CHRIS DUFFY - Model: 508
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
19/10/2016 - MRS CAROL HUMPHREYS - Model: 108
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
16/10/2016 - SHEENA MCCAIGUE - Model: 108
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
15/10/2016 - MR STUART BARKER - Model: New 308
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
14/10/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
13/10/2016 - MRS CAROLINE JEAVONS - Model: 108
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
13/10/2016 - ANN ROBBINS - Model: 108
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
13/10/2016 - CHLOE BECKETT - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
12/10/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
11/10/2016 - HANNAH JONES - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
07/10/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
07/10/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
MR VENGESAI JONGWE 03/10/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
MRS JACQUAY MOULTON 04/10/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
MRS JUDITH LATHAM 04/10/2016
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
27/09/2016 - WHALLEY MRS PAMELA - Model: 2008
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
24/09/2016 - EDWARDS MR NIGEL - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
24/09/2016 - MORRIS MS JACQUELINE - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
16/09/2016 - HUBBALL MISS DIANE - Model: New 308
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
08/09/2016 - MR DAVID BREHAUT - Model: New 308
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
02/09/2016 - VOIRREY QUAYLE - Model: 108
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
05/09/2016 - MR RAYMOND PLATT - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
24/08/2016 - WEBSTER MISS RACHEL - Model: 2008
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
15/08/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
15/08/2016 - DAVIES MRS SYLVIA - Model: 108
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QA29. Vehicle Satisfaction |
|
12/08/2016 - MR AYDEN CLAY - Model: 108
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
06/08/2016 - MR GEOFFERY MINALL - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
27/07/2016 - MRS WENDY HEYHOE - Model: 2008
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q23. Specify Problems |
|
Q24a. Problems Resolved |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
17/07/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
15/07/2016 - MISS ELIZABETH BUCKLEY - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
15/07/2016 - MR MARK O'NEILL - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
15/07/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
13/07/2016 - REBEKKA PATTERSON - Model: 108
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
08/07/2016 - MR NEIL ROBERTS - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
20/06/2016 - EMMA GRIMES - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
20/06/2016 - KEIRA YOUNG - Model: 108
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
16/06/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
15/06/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
13/06/2016 - MR DEREK BYRNE - Model: 2008
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
13/06/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
11/06/2016 - TRACY WAKELING - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
08/06/2016 - MR ANTHONY WALKER - Model: 208
Question | Response |
---|---|
F1. Present at Purchase AND Handover |
|
QA1. Overall Satisfaction |
|
QA31. Recommend Dealer |
|
QN3. Customer comments (Liked when purchasing car) |
|
QN5. Customer comments (Disliked when purchasing car) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Comments on Appearance & Presentation of Dealership |
|
Q11. Offered a Test Drive |
|
Q12. Test Drive Carried Out |
|
Q15. Handed Over on Agreed Date |
|
QC14. Presentation of Vehicle at Handover |
|
Q18. Problems on Day of Handover |
|
Q25. Contacted By Dealer |
|
QC26. General Attitude of Sales Executive |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Relationship with Dealership - Reason for ratings |
|
QA29. Vehicle Satisfaction |
|
QA29a. Vehicle Satisfaction - Reason for ratings |
|
02/06/2016 - DR DELON BENGTSON - Model: 3008
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA3. Collection Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
27/07/2016 - MR BARRY HIGGINBOTTOM - Model: 207
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
Q24a. Why Not Fixed First Time |
|
Q24b. Specify Problems |
|
QB24a. Resolution of the problem after the return to the workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
23/07/2016 - MISS LINDA PALIN - Model: RCZ
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
22/07/2016 - MR STEWART ROBERTS - Model: 207
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
22/07/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
22/07/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
21/07/2016 - MRS WENDY HEYHOE - Model: 308
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
21/07/2016 - MR R KINSEY - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
20/07/2016 - MR MARK ASTBURY - Model: 508
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
20/07/2016 - MR CHRIS TAITT - Model: New Partner VU
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
20/07/2016 - MRS RUTH PATTERSON - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
18/07/2016 - MR TOM MAIR - Model: 508
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
18/07/2016 - MRS SUSAN AITKEN - Model: New 308
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13a. Informed of Delay |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
20/06/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
16/07/2016 - MR KENNETH MOSELEY - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
Q0Com. Customer comments (other) |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
15/07/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
15/07/2016 - MRS VICKY MCADAM - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
F1bis. Collection And Delivery by the Dealer |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
13/07/2016 - POLICE WORKSHOPS - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
13/07/2016 - MRS HELEN LOUISE MAHER - Model: Expert
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
13/07/2016 - MISS RUTH GRIMSHAW - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
13/07/2016 - MR DARYL GATER - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
11/07/2016 - MISS CATHERINE BROAD - Model: 108
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
F1bis. Collection And Delivery by the Dealer |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
09/07/2016 - MRS DIANE PIGGIN - Model: 3008
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
09/07/2016 - MISS MEGAN CARLIN - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
08/07/2016 - MR THOMAS GLOVER - Model: 207
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
07/07/2016 - MR IAN GASKELL - Model: 407
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
06/07/2016 - MISS HAYLEY SUTHERLAND - Model: 307
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
06/07/2016 - MR CHRIS STEELE - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
Q24a. Why Not Fixed First Time |
|
Q24b. Specify Problems |
|
QC26. General Attitude of Service Team |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
04/07/2016 - MRS MAUREEN BASU - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
04/07/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
Q0Com. Customer comments (other) |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
02/07/2016 - MR IRVINE GRICE - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q21a. How Was Cost Covered |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
Q24a. Why Not Fixed First Time |
|
Q24b. Specify Problems |
|
QB24a. Resolution of the problem after the return to the workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
02/07/2016 - MRS ANITA LYNCH - Model: 207
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
01/07/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13a. Informed of Delay |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
29/06/2016 - MR ANDREW SHEPHERD - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q13. Work Done On Time |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
29/06/2016 - ANONYMOUS
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
29/06/2016 - MR ERIC HANSEN - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QN5. Customer comments (Disliked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC27. Professional Skills |
|
QC28. Customer Care |
|
QC29. Transparency of Information |
|
QC30. Relationship with Dealership - Reason for ratings |
|
29/06/2016 - MRS JEAN BRYAN - Model: 308
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
Q0Com. Customer comments (other) |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QN3. Customer comments (Liked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
QA71a. Customer comments (Comments about the general appearance of the dealer premises): |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q13b. Alternative transport offered |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
QC26. General Attitude of Service Team |
|
QC30. Relationship with Dealership - Reason for ratings |
|
27/06/2016 - MR COLIN F SMITH - Model: 208
Question | Response |
---|---|
F1. Present for Drop Off and Collection |
|
Q0. Type of Work |
|
QA1. Overall Satisfaction |
|
QA26. Recommend Dealer |
|
QA27. Return to this Dealer for Servicing/Repairs |
|
QN3. Customer comments (Liked about service provided) |
|
QA70a. General Appearance & Presentation of Dealership |
|
Q11. Visual Inspection |
|
Q13. Work Done On Time |
|
Q21. Did You Have to Pay |
|
Q23. Follow up contact from dealership |
|
Q24. Return to Workshop |
|
Q24a. Why Not Fixed First Time |
|
Q24b. Specify Problems |
|